We provide high quality, cost effective IT support services to businesses and schools. We cover everything from equipment sales to our award winning support, which is second to none.
We know that when something goes wrong with your IT system it can really hold up your normal business. Having a permanent member of IT staff is an expensive option especially for small businesses and the task often falls to an employee whose primary skills are best focused on their usual job.
If you’re looking for local IT support and want someone that cares about your business, then outsourcing to Not Just Computers means that you can call on experts to help anytime.
We can help with everything IT related and are only to happy to help, we strongly believe that ‘Your Success is our Success’ and are always willing to go the extra mile to help out.
As Support is our core business. Unlike other IT companies we understand that even minor problems are big issues for small businesses. We provide a fast, thorough and responsive support service ensuring that your problems are dealt with as speedily as possible and you are kept up to date on any progress and all this at a fixed price!
We have a standard support package but understand that one support package does not fit everyone, we will work with you to tailor a support plan for your business whilst advising you on best practices and ensuring you get the most from your IT.
Our standard Support Contact gives you a priority service with response times that are set to ensure we get you up and running again as quickly as possible, on top of that we also proactively monitor your systems so that 9 times out of 10 we can resolve issues even before you know they are there, and we tell you about them!
Our Monitoring includes
We include our Bronze Monitoring Service at no extra cost, this includes;
- Problems with your systems resolved quickly and efficiently
- Ongoing daily checks on your anti-virus software
- Security for your data with safe backups and regular health checks
- Regular updates installed including service packs
- Minimal disruption – most repairs can be fixed remotely
- Remote Assistance Connection
And much much more!, All backed with our Professional assistance to manage your networks.
Get on-board with Our Support
If you would like information on our support contracts please contact us and we can send you the standard options, if you prefer something more tailered to your requirements just let us know and one of our technical staff will discuss your requirements and suggest the right solution for you.