Get Connected

Remote Support Connection from Not Just Computers allows our support professionals in another location to view your computer screen and work on your computer over a secure connection.

By using the Remote Support Connection from Not Just Computers, you agree that during this session, the support professional may start the recording function. This will result in your communications being recorded and logged by the Remote Support Connection.

If you do not agree to the possibility of recording, please do not accept the agreement below.

By Clicking “Launch Remote Support Session” button, you agree that during this session, the support professional may capture screen shots for quality and/or training purposes.

If you do not choose to accept screen shots being captured, please do not click the ‘Launch Remote Support Session’ button or continue any further with the Remote Support Connection and request other quality support options such as phone or chat support.

Once you accept screen shots being captured, please close all windows or documents that may contain personal information.

Please note that charges will be incurred for remote assistance.

 

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